Welcome to DON’SKINZ Facial website. By accessing and browsing this website, visitor accept without limitation or qualification these Terms of Use and all applicable laws set out herein.

This website is the property of Don Skin Solution (Company Registration: 002944513-X), whose registered head office is at 25-1, Jalan 1/109E, Taman Desa Business Park, 58100 Kuala Lumpur, Malaysia.

Throughout this site, the term ‘Don Skin Solution’ or ‘DON’SKINZ Facial’ or ‘us’ or ‘we’ refers to the above-mentioned owner of the website. The term ‘you’ refers to the user or viewer of our website.

Copyrights, Trademarks and other Intellectual Property Rights

The copyright in all material provided on this site (“Site”) is held by Don Skin Solution or by the original creator of the material. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, translated, downloaded, displayed, posted, communicated to the public by telecommunication or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recoding, or otherwise, without the prior written permission of Don Skin Solution or the copyright owner.

Permission is granted to display, copy, distribute and download the materials on this Site for personal, non-commercial use only provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials.

You also may not, without Don Skin Solution’s permission, “mirror” any material contained on this Site on any other server. This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you will immediately destroy any downloaded and printed materials.

Any unauthorized use of any material contained on this Site may violate copyright laws, trademark laws, the law of privacy and publicity, and communications regulations and statutes. All rights, titles and interest not expressly granted are reserved.

By accessing DON’SKINZ Facial web pages, all visitors agree to the following terms. Visitors who do not agree to all of the following terms must refrain from accessing the DON’SKINZ Facial website.

The information contained in this website is for general information purposes only. The information is provided by Don Skin Solution and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Don Skin Solution. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Don Skin Solution takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Use of Information/Data provided
When contacting us, any communication or material transmitted to this website by electronic mail or otherwise, including any data, participating a competition, responding to questionnaires, comments, suggestions or the like, is and will be treated as non-confidential and non-proprietary. Anything transmitted or posted becomes the property of the Don Skin Solution and may be used for any purpose including, but not limited to, reproduction, disclosure, transmission, publication, broadcast, and posting.

For transmitting, please email mail@donskinz.com. Furthermore, the Don Skin Solution is free to use any designs, ideas, artwork, inventions, developments, suggestions, or concepts contained in any communication sent to this website for any purpose including, but not limited to, the development, manufacturing, advertisement, and marketing of products. Any such use is without compensation to the submitter of the information and/or data. By submitting information, you also warrant that you own the material/content submitted, that is not defamatory, and that Don Skin Solution’s use of the material/content will not violate any third parties’ rights or applicable laws. The Don Skin Solution is under no obligation to use the information submitted or to send any confirmation or feedback that a submission is successful.

Links to other websites
This site may contain links to other websites. However, Don Skin Solution gives no warranties of any kind and cannot be held responsible for the layout or content appearing on or obtained by means of these sites. The creation of hyperlinks in our website is forbidden unless previously authorised in writing by Don Skin Solution.

Cookies may automatically be installed on your browser software when you visit our side. A cookie is a set of data that helps us to record information relating to your use of the site. We use this data to improve the ease of use and functionality of our site and to help us provide you with better quality information and services. Cookies will not harm your PC and do not contain viruses. Nevertheless, your browser can be configured so that cookies can be accepted with your permission or completely blocked.If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Treatment / Spa Terms and Conditions (T&C)

  1. For clients who wish to cancel or re-schedule their appointments, we would appreciate your notification of at least 24 hours prior to your appointment time via outlet contacts. Effective from 1st of January 2019, rescheduling or cancellation which is made less than 24 hours, the lowest value facial or body treatment will be deducted (starting from free treatment).
  2. All booking requests (timing, location, and therapist) are subjected to availability. Late arrival may result in reduced treatment time.
  3. There is no refund/exchange for all partially utilized packages. Unused packages can be exchanged to other packages of equal to or higher value or retail products within 7 days of purchase. No cash refund to be given.
  4. In case of outlet relocation or unavailability of requested staff, the company will try our best to arrange appointments date and/or next available staff. No refund will be given in such cases as long as the treatment can still be rendered.
  5. All packages are transferrable to other people with written permission from package owner.
  6. The company reserves the right to change menu items, prices, personnel and other policies at any time without prior notice, nor compensation.

Limits on Our Liability
We are not responsible for losses not caused by our breach or negligence or indirect losses which are not reasonably foreseeable by you and us (for example, loss of profits or loss of opportunity).

We are also not responsible for failure to meet any of our obligations under the T&C where such failure is due to events which beyond our reasonable control.

At our request, you agree to compensate us fully, defend us and hold Don Skin Solution harmless immediately on demand, its officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the T&C by you including the use by any other persons accessing this Site using your Internet account caused by your action or inaction.

Our Relationship
You acknowledge and agree that no joint venture, partnership, employment, or agency relationship exists between you and Don Skin Solution as a result of the T&C or your use of this Site. You agree that you may not and will not hold yourself out as a representative, agent, or employee of Don Skin Solution, and we shall not be liable for any representation, act, or omission on your part.

No Waiver
If you breach the T&C and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the T&C.

Governing Law
The T&C together with all our policies and procedures will be governed by and construed in accordance the relevant Malaysia law and the relevant courts of the Malaysia will have exclusive jurisdiction.

Jabatan Perlindungan Data Pribadi 2010 (“JPDP”)
DONSKINZ.COM, Don Skin Solution aim to comply with the requirements of the Jabatan Perlindungan Data Pribadi (“JPDP) and respects your choices in respect of your personal data.

The main purposes for which your personal data is collected, used or disclosed by Don Skin Solution, its related corporations and our service providers in Malaysia include providing you with our products and services, managing your purchases and data profile, processing payments, addressing questions and feedback, improving our products and services, as well as where permitted under law, sending you marketing and promotional offers on products and services, and personalized content and advertising based on your preferences or demographics.

In addition, if you have registered your telephone number with the national Do Not Call (DNC) registry, we will not send you promotional and marketing messages via your telephone number.  However, we reserve the right to contact you via the phone number registered with us with matters regarding reservation, purchases and/or account details.

For more information about JPDP 2010, please visit the the website at http://www.pdp.gov.my/index.php/my/akta-709/akta-perlindungan-data-peribadi-2010

Application and Modification to these terms of use
These terms of use and/or terms of service governing the access to this site and its use are deemed to have been accepted without reserve by any visitor to the site subsequent to their publication online. These terms of use may be amended at any time, and such amendments will be published online and deemed accepted under the same terms as mentioned above.